Contact Us

We're here to help with any questions about your order or our products. Our dedicated Customer Care Team will respond to your inquiries promptly, typically within 24-72 hours.

Before You Reach Out:
Order Tracking: Please allow 2-5 days post-purchase for processing before inquiring about your order's status.
Exchanges & Returns: For faster service, please mention your order number when you contact us.

Reach Us Directly:
Email: service@haniix.com
Phone: +86 15652663412 (Mon-Fri 8:00 am-10:00 pm EST)

Visit Our Office:
Chengdu Xiya Technology Co., Ltd.
35 Hongxing Road, Section 1, Unit 1 (Self-Numbered A Zone, 3rd Floor, D466), Jinjiang District, Chengdu, Sichuan Province, China

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